Most important information:
1.J-point Sp. z o.o. is not responsible for untimely delivery of the parcel resulting from the fault of the courier company.
Deadline for delivery by courier company is from 24h to 72h from the day of shipment , that is, up to 3 working days. 2.In emergency situations may be subject to change.
3.Deadlines for deliveries carried out by own transport of J-point sp. z o.o. are each time agreed individually with the customer ordering the delivery.
In case of non-acceptance of pts. 1, 2 and 3, the buyer may pick up the goods in person at the registered office of J-point sp. z o.o. , or have the goods picked up by a courier company on their own.
Personal collection of goods at the registered office of J-point sp. z o.o.
Personal pick-ups are carried out at the company's warehouse:
J-point sp. z o.o.
Monday to Friday from: 8:00 - 16:00 (excluding holidays and public holidays).
Personal collection of the ordered goods is possible after prior notice, i.e. by selecting the appropriate date and time in the Schedule of Collections of J-point sp. z o.o.
Collection of shipments delivered via courier companies
1.The content and condition of the shipment should be absolutely checked upon receipt of the order in the presence of the courier.
In case of any shortages or damage to the consignment, a protocol of damage or loss should be drawn up (the model of which should have the courier delivering). The protocol must absolutely contain information about the external traces of damage to the shipment (damaged packaging).
In the absence of information on damage to the packaging of the shipment or failure to check the completeness of the shipment in the presence of the delivering courier, the complaint will not be considered.
Delivery and collection of shipments delivered by J-point sp. z o.o.'s own transport.
Delivery of goods by J-point sp. z o.o.'s own transport is the safest and safest form of delivery. Employees of our company are properly prepared and trained, have adequate knowledge and experience of how to treat products sensitive to damage (photovoltaic modules, etc.).
2. The content and condition of the delivered goods should be checked in the presence of the delivery driver. You must immediately inform the driver and your sales supervisor of any damage or shortages.
3. In the absence of any objections at the time of delivery, as well as the unloading of the goods, the delivery shall be considered complete and without any damage.
4. Return of new goods
A Customer who is a Consumer, as well as an Entrepreneur with the rights of a Consumer who has concluded a sales contract, may withdraw from the Contract within 14 days without giving any reason.
A Consumer or an Entrepreneur with the rights of a Consumer may withdraw from the Contract by submitting a statement of withdrawal from the Contract to the Seller. To meet the deadline for withdrawal from the Agreement it is sufficient for the Consumer or Entrepreneur with the rights of the Consumer to send the statement before its expiration.
The course of the deadline specified in paragraph 1 begins from the delivery of the Product to the Consumer, Entrepreneur with the rights of the Consumer or a person other than a carrier indicated by the Consumer.
If the statement is sent by the Consumer or Entrepreneur with the rights of the Consumer electronically, the Seller will immediately send to the e-mail address provided confirmation of receipt of the statement of withdrawal from the Contract.
5. In the case of withdrawal from the contract, the Consumer or Entrepreneur with the rights of the Consumer shall bear only the direct costs of return.
6. The Seller shall, within 14 days from the date of receipt of the statement of withdrawal from the Sales Contract, return to the Consumer or Entrepreneur with the rights of the Consumer all payments made by him.
7.The Seller shall refund the payment to the Consumer or Entrepreneur with the rights of the Consumer using the same method of payment that he used.
The returned product must not bear traces of use, and must be intact.
Please return the returned goods to the following address:
J-point sp. z o.o.
after informing us by e-mail to firstname.lastname@example.org about the withdrawal from the purchase contract.
For the sake of your personal data and in connection with our internal procedures implemented in connection with the upcoming RODO (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016), we are amending the regulations of our online store sklep.j-point.pl, www.j-point.pl , to adapt them to the new requirements.
We undertake to do our best to keep your personal data properly secured. At the same time, we are again fulfilling our information obligation to you in relation to the processing of your personal data in our company.
The data administrator processing your personal data is:
J-point sp. z o.o.
We also leave our Personal Data Protection Officer at your disposal for any information related to the processing of your personal data:
Personal Data Protection Inspector
02-486 warszawa, al. jerozolimskie 194/2
What is the scope and purpose of the data we process?
A user of the Store may be asked to provide the following personal information: first and last name, home address, shipping address, telephone number and electronic mail address (e-mail address). Personal data collected during the registration process is used to enable the User to log in to the store or its sub-sites in order to use the functionalities whose access is preceded by the registration process, and to fulfill the Store's obligations to the User. The data will also be processed for tax purposes in accordance with applicable regulations.
Do we transfer your data to other entities?
Provided personal data may be transferred, with observance of all data protection rules required by law, to trusted entities cooperating with J-point sp. z o.o. data, for example, to payment operators or courier companies, only in connection with the realization of purposes described earlier in the Rules of Procedure.
How long will we keep your data?
We will keep your data for as long as it is needed to fulfill the purposes described earlier, or until the consent you have given is revoked.
What rights does the data subject have?
By providing data, the data subject has the right to:
request access to data, rectification, erasure, restriction of processing, objection to processing, and data portability
lodge a complaint in connection with our processing of your data with a supervisory authority,which is the General Inspector of Personal Data (address:General Inspector of Personal Data, ul.Stawki 2, 00-193 Warsaw).
Is the personal data we process used for profiling?
The data you provide will not be used in automated decision-making processes (including profiling).
What are cookies?
Cookies are small files that are saved and stored on your computer, tablet or smartphone when you visit various sites on the Internet. A cookie usually contains the name of the website it came from, the "lifespan" of the cookie (that is, the length of time it exists) and a randomly generated unique number used to identify the browser used to connect to the website.
The terms used in the Regulations shall mean:
Working days - are days from Monday to Friday excluding public holidays;
Customer - a natural person who has full legal capacity, a natural person running a business, a legal person or an organizational unit that is not a legal person, to which special regulations grant legal capacity, who places an Order at the Online Store or uses other Services available at the Online Store;
Civil Code - the Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended);
Account - a part of the Online Store assigned to a given Customer, through which the Customer may perform certain actions within the Online Store;
Consumer - a Customer who is a consumer within the meaning of Article 22 of the Civil Code;
Entrepreneur - a Customer who is an entrepreneur within the meaning of Article 43 of the Civil Code;
Terms and Conditions - this document;
Goods - the product presented in the Online Store, the description of which is available next to each product presented;
Sales Agreement - Agreement for sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;
Services - services provided by the Seller to the Customers electronically, within the meaning of the Act of 18 July 2002 on providing services electronically (Journal of Laws No. 144, item 1204, as amended);
Consumer Rights Act - the Consumer Rights Act of May 30, 2014.
Act on providing services by electronic means - the Act of July 18, 2002 on providing services by electronic means (Journal of Laws No. 144, item 1204, as amended);
Order - a declaration of will of the Customer, aimed directly at concluding a Sales Agreement, specifying in particular the type and number of Goods.
Rules of using the Online Store
The use of the Online Store is possible provided that the ICT system used by the Customer meets the following minimum technical requirements:
computer or mobile device with access to the Internet;
access to e-mail;
Internet Explorer version 11 or later, Firefox version 28.0 or later, Chrome version 32 or later, Opera version 12.17 or later, Safari version 1.1. or later;
Use of the Online Store means any activity of the Customer that leads to his/her familiarization with the content contained in the Store.
In particular, the Customer is obliged to:
not to provide or transmit content prohibited by law, e.g. content that promotes violence, defames or violates personal rights and other rights of third parties;
use the Online Store in a manner that does not interfere with its operation, in particular through the use of specific software or devices;
not to take actions such as: sending or posting unsolicited commercial information (spam) within the Internet Shop;
use the Internet Shop in a manner not burdensome for other Customers and the Seller;
use of any content posted within the Online Store only for their own personal use;
use the Internet Store in a manner consistent with the provisions of the law in force in the Republic of Poland, the provisions of the Terms and Conditions, as well as with the general rules of Internet use.
The Seller makes it possible through the Online Store to use free Services, which are provided by the Seller 24 hours a day, 7 days a week.
The service of maintaining an Account in the Online Store is available after registration. Registration takes place by completing and accepting the registration form, made available on one of the pages of the Online Store. The contract for the provision of the Service of maintaining an Account in the Online Store is concluded for an indefinite period of time and is terminated when the Customer sends a request to remove the Account or uses the "Remove Account" button.
The Customer has the opportunity to receive commercial information from the Seller in the form of messages sent to the e-mail address provided by the Customer (Newsletter Service). For this purpose, it is necessary to provide a valid e-mail address or activate the appropriate field in the registration form or Order form. The Customer may revoke consent to sending commercial information at any time. The Newsletter Service Agreement is concluded for an indefinite period of time and is terminated when the Customer sends a request to remove his/her e-mail address from the Newsletter subscription or to unsubscribe using the link included in the content of the message sent within the Newsletter Service.
The Client has the option to send a message to the Seller via the contact form. The contract for the provision of the Service consisting of providing an interactive form that allows the Customer to contact the Seller is concluded for a definite period of time and is terminated when the Customer sends a message.
The Customer has the possibility of posting individual and subjective statements in the Online Store relating to, among other things, the Goods or the course of the transaction. By adding statements, the Customer declares that he/she owns all rights to such content, in particular, copyrights, related rights and industrial property rights. The contract for the provision of services consisting in posting opinions about Goods in the Online Store is concluded for a definite period of time and is terminated.
The statements should be edited in a clear and understandable manner, moreover, they may not violate applicable laws, including the rights of third parties - in particular, they may not be defamatory, violate personal rights or constitute an act of unfair competition. Posted statements are disseminated on the web pages of the Online Store.
By posting a statement, the Client agrees to the free use of that statement and its publication by the Seller, as well as to the development of works within the meaning of the Law on Copyright and Related Rights (Journal of Laws 1994 No. 24, item 83).
The Seller has the right to organize occasional contests and promotions, the terms of which will be stated each time on the Store's website. Promotions in the Online Store are not subject to combination, unless the Regulations of a given promotion state otherwise.
In the event of violation by the Customer of the provisions of these Regulations, the Seller, after an ineffective call to cease or remove the violations, setting an appropriate deadline, may terminate the contract for the provision of Services with 14 days' notice.
Procedure for entering into a Sales Agreement
Information about the Goods provided on the Store's websites, in particular, their descriptions, technical and usable parameters and prices, constitute an invitation to conclude a Contract, within the meaning of Article 71 of the Civil Code.
All Goods available in the Online Store are brand new and have been legally introduced into the Polish market.
The condition for placing an Order is having an active e-mail account.
In the case of placing an Order through the Order form available on the web site of the Online Store, the Order is submitted to the Seller by the Client in electronic form and constitutes an offer to conclude a Sales Agreement for the Goods being the subject of the Order. An offer made in electronic form binds the Client if the Seller sends to the e-mail address provided by the Client a confirmation of acceptance for execution of the Order, which constitutes a statement of the Seller's acceptance of the Client's offer, and at the moment of its receipt by the Client a Contract of Sale is concluded, and at the same time it is connected with the Client's acceptance of receiving invoices and all necessary documents electronically.
The Contract of Sale is concluded in the Polish language, with contents in accordance with the Regulations.